Frequently Asked Questions

Everyone has questions. Here are a couple you should always ask a painter.

Should I worry about your crew in my home?

No, you shouldn’t and here’s why:  we background check every employee that we hire.  Our reputation, and your safety is our utmost concern.  Even better, we also drug test every employee that we hire.  Our crews are the representatives of our company in Northwest Arkansas and we put processes in place to make sure that you and your belongings are safe.  Feel free to ask for our drug test policy!

Are you insured?

Absolutely!  You are dealing with the most reputable painting company in Northwest Arkansas.  Our insurance includes general business coverage, with General Liability and Worker’s Compensation policies. Mary’s Painting is a licensed contractor with the State of Arkansas.

Can I get an estimate over the phone?

We prefer to come to the jobsite and look at the work to be done personally. There are numerous factors to be considered when estimating your project.

If I get a proposal from Mary’s Painting how long is that price good for?

Most pricing on proposals are good for 1 year unless otherwise stated on the proposal.

Does someone have to be here when the work is being done?

Not at all. As long as we have a way to get into the house, if needed, we can perform the work without needing you there. Your home will be respected in the highest degree whether you are there or not.

Do you subcontract your work out to other painters?

Very rarely.  It does occasionally happen, but only when the customer timetable dictates.  as we make sure that we always get customer approval before we subcontract.

Do you have a warranty?

Yes. We give you a 1 year warranty on all labor. The paint provider has separate warranties on the product that varies depending on the product used.

Do you clean up after the job and haul off all of the trash?

Yes.

Do you haul off all of the left over paint?

We can. But we always try to leave you with enough paint for touch-ups in the future.  But if you don’t want any paint left over, we take it and donate it to Habitat for Humanity if it is in good condition.

Do you do anything besides painting?

Yes. We do wallpaper removal, staining, paint stripping, driveway cleaning, etc. There are a lot of different things we do. Give us a call at 479-631- 9869 if you have any questions on whether we can help you on your project.

Have another question?

Call us and we can answer any question you have.